TowingLogic ("we," "us," or "our") operates the website towinglogic.com. This Privacy Policy describes how we collect, use, and protect information when you visit our site and use our towing calculators and reference tools.
By using TowingLogic, you agree to the practices described in this policy. If you don't agree, please don't use the site.
1. Information We Collect
Automatically Collected Data
When you visit TowingLogic, our servers and third-party analytics services may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on each page, and the date and time of your visit. This data is collected through server logs and analytics cookies.
Calculator Inputs
The numbers you enter into our towing calculators (GVWR, curb weight, trailer weight, tire pressure, etc.) are processed entirely in your browser. We do not transmit, store, or retain any calculator input data on our servers. Your vehicle and trailer information stays on your device.
Contact Form Data
If you submit a message through our contact form, we collect the name, email address, subject, and message content you provide. This information is used solely to respond to your inquiry and is not shared with third parties.
Cookies
TowingLogic uses cookies — small text files stored on your device — to support site functionality and analytics. We use Google Analytics to understand how visitors interact with our tools and content. Google Analytics places its own cookies to track page views, session duration, and traffic sources. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on. You can also control cookies through your browser settings.
2. How We Use Your Information
We use collected information for the following purposes:
Site improvement. Analytics data tells us which calculators get the most use, where users drop off, and which content needs improvement. We use this to make the tools better.
Technical maintenance. Server logs help us identify errors, monitor site performance, and fix bugs in our calculators.
Communication. If you contact us through the contact form, we use your email address to reply. We don't add you to a mailing list unless you explicitly ask to be added.
Legal compliance. We may use or disclose information if required by law, court order, or government regulation.
3. Third-Party Services
TowingLogic may use the following third-party services that collect data independently under their own privacy policies:
Google Analytics — traffic analysis and user behavior tracking. Google's privacy policy applies to data collected through their analytics service.
Advertising partners. We may display third-party advertisements on our site in the future. Ad networks may use cookies and similar technologies to serve relevant ads based on your browsing activity. When and if we implement advertising, this section will be updated with specific partner details.
Hosting provider. Our site is hosted on servers that may log standard access data (IP, request time, page requested) for security and operational purposes.
We do not sell, rent, or trade your personal information to any third party.
4. Data Retention
Analytics data is retained according to Google Analytics' default retention settings (currently 14 months). Server logs are retained for up to 90 days for troubleshooting purposes and then deleted. Contact form submissions are retained for up to 12 months after the inquiry is resolved, then permanently deleted.
5. Data Security
We take reasonable measures to protect the information we collect from unauthorized access, alteration, or destruction. Our site uses HTTPS encryption for all connections. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of data transmitted over the internet.
6. Children's Privacy
TowingLogic is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.
7. Your Rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and object to or restrict certain processing activities. To exercise any of these rights, contact us at support@towinglogic.com.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident and wish to make a data request, contact us at the email above.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of TowingLogic after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, reach out:
Email: support@towinglogic.com
Website: towinglogic.com/contact